• This website, digital products and services are intended for users aged 18 or over.
• By using this website or purchasing from us, you confirm that you are at least 18 years old.

Our products and services 

• Through this website, we may offer digital products, guides, templates, resources, consultations, training, support services, GDPR/data protection support, compliance support and related business support services.
• The details, price, scope and availability of each product or service will be shown on the relevant website page, product page, quotation, email or written agreement.
• We may update, change, remove or discontinue any product, service, content or offer at any time.

Digital products and downloads 

• Digital products may include guides, templates, documents, checklists, toolkits, resources or other downloadable or electronically delivered materials.
• Digital products are usually delivered electronically, for example by download link, email or access through the website or store platform.
• You are responsible for ensuring that your device, software and internet connection allow you to access, download and use the digital product.
• You should download and save your digital product promptly after purchase, where applicable.
• We are not responsible for your failure to download, save or access a digital product due to issues with your own device, software, internet connection or email settings, unless the issue is caused by us or by a fault in the product or delivery method.

Consultations and services 

• Consultations and services are provided based on the information you provide to us and within the scope agreed with you.
• You are responsible for ensuring that the information you provide is accurate, complete and up to date.
• Any timelines, deliverables, fees, scope of work and specific terms for consultations or services will be agreed separately where applicable, for example by email, quotation, invoice or written agreement.
• Unless expressly agreed otherwise in writing, any consultation, review, reply, recommendation or support requested, purchased or provided through this website, by email, by call or in connection with our digital products is provided within the agreed scope and for the purpose described at the time of purchase or engagement. It does not constitute a formal legal opinion, regulatory audit, IT security audit, certification of compliance, court representation or guarantee of compliance.

Prices, payments and orders 

• Prices for products and services will be shown on the relevant website page, product page, quotation, invoice or written communication.
• We may change prices at any time, but changes will not affect orders already accepted unless otherwise agreed.
• Payment must be made using the payment methods available on the website or otherwise agreed with us.
• An order is confirmed when payment has been successfully completed and/or when we confirm acceptance of the order.
• We reserve the right to refuse or cancel an order where necessary, for example if there is an error in the price or product description, suspected misuse, technical issues, payment failure, unavailability of the product or service, or another legitimate reason.

Refunds, cancellations and withdrawal rights

Digital products

• Digital products are normally supplied immediately or shortly after purchase.
• Where you expressly agree to immediate access or download of digital content and acknowledge that you lose your right of withdrawal once access or download begins, you will not have a right to cancel or request a refund simply because you changed your mind after access or download has started.
• This does not affect any mandatory rights you may have under applicable consumer protection law, including where a digital product is faulty, inaccessible, not as described or where other legal rights apply.

If you experience a technical issue accessing a digital product, please contact us at info@gpalora.com so we can review the issue and assist where appropriate.

Consultations and services

• Cancellation or rescheduling of consultations or services may be subject to the specific terms agreed at the time of booking or purchase.
• Where no specific cancellation terms are agreed, please contact us as soon as possible at info@gpalora.com if you need to cancel or reschedule.
• Refunds for services already provided may not be available, unless required by applicable law or agreed otherwise in writing.

Intellectual Property 

• All content on this website, including text, graphics, logos, images, documents, guides, templates, digital products, resources, designs and other materials, is owned by Georgia Pamboris, unless otherwise stated.
• The content is protected by copyright and other intellectual property rights.
• You may not copy, reproduce, distribute, sell, rent, sublicense, publish, upload, share, modify, adapt, translate, create derivative works from, or use any website content or digital product for commercial purposes without prior written permission.

Permitted use of digital products 

When you purchase or download a digital product, you receive a limited, non-exclusive, non-transferable licence to use it for your own personal use or internal business purposes only.

You may:

• download and save a copy for your own use;
• use the material internally for your own business or professional needs;
• adapt templates for your own internal use, where the product is intended to be editable.

You may not:

• resell, redistribute, share or give the product to others;
• upload the product to public websites, platforms, shared drives or marketplaces;
• copy or reproduce the product for third parties;
• use the product to create competing products, templates, guides, courses or services;
• remove copyright notices, branding or ownership notices;
• claim the product or content as your own original work.

Acceptable use of this website